COVID-19 Service Update:

We know that for many families this will be a very challenging time, and we want to reassure you that our teams are working hard to continue to offer services to children and young people experiencing mental health issues.  We are not currently offering face to face sessions, but we can offer self-help advice, telephone and video support (subject to normal wait times).

For advice and support, please call us on 0800 977 4077 or email  You do not need to complete a referral form.

For enquiries about the Link programme, email

The office is staffed Monday – Friday 08:00 – 13:00 and 14:00-19:00, Saturday 08:00 – 13:00

In An Emergency


In an emergency

If you have any immediate physical or medical concerns about your child, you should take them to the nearest Accident and Emergency Department or call 999 for an ambulance. If the hospital feels that their injuries or medical concerns are a result of serious mental health or emotional difficulties, the staff will make an urgent referral to Child and Adolescent Mental Health Services (CAMHS).

When the child/young person is medically fit, the Urgent Response clinician will arrange for you and any other relevant agencies to join them in an assessment at the hospital. The clinician will particularly focus on the child/young person’s current mental state and any risk to self or others.

If you have increasing concerns about your child’s mental or emotional wellbeing, but there appear to be no immediate risks, you can contact their GP for an emergency appointment for further advice. If necessary, the GP will immediately refer your child to CAMHS services for an urgent assessment.

If you or anyone working with your child has immediate concerns regarding their emotional or mental health, please telephone the Single Point of Contact (SPOC) team for further advice.


0800 977 4077
Email Point-1