What Happens Next

What happens next – screening and assessment

One of our trained workers will answer your phone call, or call you back if you submit a written request for support. They will discuss with you the presenting problems, the history and what has already been tried, to assess whether Point-1 will be able to help.

The Point-1 worker will then carry out one or more of the following actions:

  • Offer advice and signposting about the situation, which will conclude the support Point-1 can offer.
  • Make an appointment to meet the child or young person, and their family if appropriate, to begin a short programme of support. At this point, a Strengths and Difficulties Questionnaire (see below) is normally completed.
  • Identify that a talking therapy intervention is appropriate, informing the child or young person of the likely start date of a short course of talking therapy sessions.
  • Arrange for the child or young person to attend a short programme of group work on a particular issue, such as anxiety management or life-coping skills.
  • Arrange for the child or young person’s parents to attend a parenting programme.
  • Provide some resources that the child, young person or family can use to help manage the current situation themselves.
  • Support a referral to another service, if Point-1 is not able to provide an intervention.

What is a Strengths and Difficulties Questionnaire (SDQ)?

For children and young people aged 5-17 years, we use the Strengths and Difficulties Questionnaire (SDQ) to assess their level of mental health need and to measure their progress and response to interventions offered. For the 0-4 age group, we use a range of other measures to screen and monitor progress.

It isn’t necessary to complete an SDQ before requesting a Point-1 intervention.

If your request is accepted

You will receive written confirmation about what we plan to offer.

We may support you through individual and or group consultations, general information and training in working with children and young people presenting mental health issues.

After assessment, we’ll agree an intervention package with the child/young person and their family. We routinely offer up to 5 sessions, but more or fewer sessions may be needed. Some sessions will be child-focused, others may be parent or family-focused.

Evidence-based interventions

Our accredited therapists use a range of evidence-based techniques when working with children and families, including:

  • Play therapy
  • Creative therapy
  • Person-centred counselling
  • Cognitive behavioural therapy (CBT)
  • Acceptance and commitment therapy (ACT)
  • Solution-focused therapy
  • Family systemic approaches
  • Integrative counselling
  • Brief parent-infant psychotherapy

Parenting programmes

Our evidence-based Incredible Years and Circle of Security parenting programmes are available throughout the year, in a range of accessible locations. There are opportunities for professionals to help us deliver these programmes. Please contact us for further information.

Case closure

Once a specific piece of work (at least three sessions) has been completed, we will provide a written case-closure summary. This includes information about signposting and ongoing strategies for the child or young person, if appropriate.



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